Reservation Policy

Room reservations, made easy

When you book a room, the cost of your room for the first and last night (plus tax) is required as a deposit. Your card will be charged for the deposit at the time of booking. Upon receipt of your deposit, you’ll receive an email confirming your reservation.

If you do not receive a confirmation or your card is not charged by the next business day, please contact us. Your reservation may not be finalized.

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Cancellation Policy

We will refund your deposit if you cancel your reservation at least 15 days before the arrival date. There is a $25 cancellation fee.

Reservations cancelled less than 15 days before the arrival date will forfeit the deposit—with one exception. If we are able to re-rent the cabin or room to someone else, we will refund your deposit with a $25 cancellation fee.

**Please note that the cancellation policy for the Reunion Cabin, Tatanka Cabin, Cathedral Spires Cabin, Ponderosa Cabin, The Custer Ranch House, and French Creek Ranch's cancellation policy is different than the policy listed here.

Sturgis Rally Cancellations

Due to enormous demand, reservations that coincide with the Sturgis Rally dates are subject to these extra requirements:

  • Reservations must be prepaid in full for the entire stay.
  • We will refund your payment if you cancel your reservation at least 30 days before the arrival date. There is a $25 cancellation fee.
  • Reservations cancelled less than 30 days before the arrival date will forfeit the total deposit. If we are able to re-rent the cabin or room to someone else for the length of your stay, we will refund your deposit with a $25 cancellation fee.
  • If you check out early during the Sturgis Rally, we will hold the balance remaining on your deposit—unless the remaining nights are re-rented to someone else.

Find rally dates on the Sturgis Rally site, or contact us to check availability.

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